Letter Re: Observations of a Shopkeeper
Hugh, This is very helpful information. Some of the comments made me think of something I learned from another person. In everyday life, we deal with three kinds of information. Level 1: Things that we know and are familiar with and do without giving it any thought, such as brushing our teeth. Level 2: Things that we do, but we suddenly realize we need help, so we ask for help or use a manual, such as when changing a part on a vehicle. Level 3: This is the one that will get you killed. Information that we don’t know, and …