Dear Jim,
Several years ago my wife and I were resident managers of a self-storage facility. Here are some useful facts:
Check them out first with the Better Business Bureau. The company we worked for, sad to say, was and still is rated very poorly for failing to respond to customer complaints. They operated on a model of “Get every penny they have.” The rent was reasonable, and we were on site as “Security” with the usual corporate garbage that we never have anything resembling a weapon in the office or on duty.
The problem came with late fees. As soon as the doors closed at the end of the three day grace period, the computer would apply a penalty. On the 15, another penalty would apply. After 30 days, a “Collection fee,” and rent, and more fees. A month late would cost a customer about $100 (in late 1990s dollars) in addition to rent for each month. Their lock would be cut to determine if the space was abandoned, and then overlooked, with a fee to have the lock removed. (All this was handled by the corporate office. We had no choice and no authority or ability to help anyone on hard times.) We were not allowed to provide any contact info except the P.O. Box number to complainants, who’d of course sometimes threaten to “inform our bosses” who made it clear they didn’t want to talk to customers. They would never respond in any fashion to a customer unless lawyers were involved.
At one time they stripped and auctioned property through a local auction house, then switched to the “Bid on the open box” plan. So the result of three months lost rent, lots of filing, certified letters, late fees and loss of the use of the space in the meantime would typically be $20 or so.
Keep in mind that almost every place writes leases from the first day of the second month and pro-rates the remainder of the first month. So if you move in on the 20th and pay a full month’s rent, you will owe the pro-rata for ten days (20th to end of month) on the 1st. If you miss that you will be in arrears.
Be aware that even the reputable ones do not provide trash service. If you are caught tossing trash into their dumpsters, you will be fined. Obviously, you shouldn’t be paying to store trash, but it’s amazing what we cleaned out of abandoned units:
A mo-ped
A laserdisc player
A new recliner (Still wrapped)
A new microwave
A case of mixed liquor, sealed bottles
Various tools
Furniture
A full set of fine china
Car stereos
Construction materials
Literally tons of good clothes, shoes and books. (Which we donated to the local Goodwill.)
All of which were left in unlocked, unpaid units, often with the customer’s blessing to help ourselves.
Which would be my last point: don’t fall into the trap of just tossing stuff into the warehouse. Get the smallest one you need and plan for (as you mentioned) cold, heat, wet, vermin, and occasional fires. Never store anything crucial with personal value or legal value in one.
I can concur that property stored at these facilities is generally safe. Most of what is stored is not worth stealing, and what is worth it is too hard to sort. However, keep in mind that in grid down or other disasters, the facility may be closed, or wrecked by rioters. And once the first goblin figures out there’s “Free” stuff, then all such properties are at risk. So I would not recommend using them except on a short term basis, while transporting your gear to a more secure location. – Michael Z. Williamson, SurvivalBlog Editor at Large